General
We are a curated retail destination by the designers of Park & Oak Interior Design, offering a hand-selected mix of vintage finds, modern essentials, and timeless home decor.
Our flagship brick-and-mortar store is located in Glen Ellyn, Illinois, but we ship our goods nationwide through our website.
Park and Oak Interior Design handles full-scale renovations and styling, while Collected allows anyone to shop the "Park & Oak look" for their own home.
Yes! We offer paint consultations and smaller scale styling services, which you can submit inquiries through our website.
Many of our items are vintage, one-of-a-kind, or custom-designed pieces that you won't find at big-box retailers.
Shipping & Delivery
In-stock inventory typically ships within 3-5 business days. Custom furniture or overwsized items may have longer lead times. You will receive tracking as soon as it has been shipped.
Currently we only ship within the United States.
Shipping is calculated at checkout based on the weight, dimensions, and destination of your order.
Yes, for large furniture pieces we offer White Glove delivery to ensure your items are handled with care and placed exactly where you want them.
Absolutely! Once your order ships, you will receive a email with tracking information.
Please inspect your items immediately upon arrival. If there is damage, contact us within 48 hours with photos of the item and packaging.
Returns & Exchanges
We accept returns on most new items within 14 days of delivery. Items must be in original condition and packaging.
Due to their unique nature, all vintage items are final sale.
Large furniture returns may be subject to a restocking fee to cover the logistics of oversized transit.
If you are not completely satisfied with your purchase, we accept returns on select items within 14 days of receipt. Items must be postmarked by the 14th day to be eligible for a refund. Please visit our Returns page to begin a return for your order.
We recommend returning the unwanted item and placing a new order for the replacement to ensure it stays in stock.
Product Information
These are authentic, pre-loved pieces sourced by our designers. They often show "character" marks, which add to their history and charm.
Most of our pillows and linens recommend spot cleaning or professional dry cleaning to preserve fabric quality.
We offer a range of rugs, including premium hand-knotted wool pieces and durable power-loomed options for high-traffic areas.
Yes, we offer digital gift cards or physical cards in store that are perfect for housewarmings or wedding gifts.
In many cases, yes! Contact us to request swatches for our custom upholstery lines.
Styling & Inspiration
The key is layering. Mix old with new, vary your textures, and don't be afraid to display items that tell a personal story. If you're having a difficult time, we have a styling service to help you bring it all together!
We recommend a "layered" approach: an overhead statement piece, floor lamps for reading, and table lamps for soft ambiance.
Generally, your rug should be large enough so that at least the front legs of your furniture sit on it.
While durable, we recommend storing outdoor pillows and delicate decor during harsh winter months to extend their life.
Professional & Trade
Yes! We love working with other professionals. Inquire through our Trade Applications page.
Trade members receive exclusive pricing, early access to new collections, and dedicated support.
Yes, please contact our team for quotes on large-scale hopsitality or commercial orders.
Account & Technical
No, you can check out as a guest. But creating an account lets you track orders and save your wishlist.
Click "Forgot Password" on the login page to receive a reset link via email.
Yes, we use industry-standard encryption and secure payment gateways to protect your data.
Contact & Support
You can reach us via email (info@collected.com) or by phone (630.547.2363) during business hours.
Our Glen Elllyn showroom hours are listed on our Contact Us page.
Yes! Sign up for design tips, new arrivals, and sale alerts.
We process orders quickly, but if you contact us within an hour of placement, we will do our best to accommodate changes.
The Shop Guide
Park and Oak Collected specializes in sourced vintage items that bring a curated look to any home.
The design firm and studio is founded by Christina Samatas and Renee Disanto, the duo behind the acclaimed Park & Oak Interior Design.
Our "Gifts" section features curated candles, kitchenware, and coffee table books perfect for any occasion.
We offer a variety of traditional patterns, moody tones, and classic silhouettes that define the modern English Country aesthetic.
Most of our premium pillows include high-quality down or down alternative inserts for that perfect "chop."
Yes, we have select lines of sofas and chairs that can be customized in various performance fabrics.
It is a blend of classic, timeless, and collected elements - creating spaces that feel lived in yet sophisticated.
Use a mix of books (horizontal and vertical), small art pieces, and greenery to create visual interest. Still having a hard time? Try out our styling service to create the perfect moment!
Yes, select "Local Pickup" at checkout to collect your items from our Glen Ellyn location.
We carry a curated selection from top-tier home brands and independent artisans.
We drop new "Collected" finds and seasonal collections several times a month.
We take great pride in our packaging, making every order feel like a gift. Specific gift-wrapping options are available at checkout.
Most of our curated candles use clean-burning soy or beeswax blends. Check individual product descriptions for details.
Follow us on Instagram and join our mailing list for exclusive early access to our warehouse sales.
We believe your home should be a reflection of your story. We provide the pieces that help you tell it beautifully.